Fax Everywhere Problem Report Form

Introduction

Before you complete the Problem Report Form, you may want to read the topics below. When you click on one of the links below, your browser will open a new window. When you finish reading the information, close the browser window to return to this form.

Problem Report Form

Information About You (`required`)

Tell us who and where you are. You must enter something in every field marked: (required). If you are unable to find out the value of a required item, type: "don't know." Please state your first name and last name.

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Name:           
E-mail address: 

Verify my e-mail address
Fax number:     
City:           
State:          
I am an:                   
My computer skills:

Information About Fax Everywhere (`required`)

Select the Fax Everywhere program you are using:

Describe the Problem You are Having (`required`)

The problem occurs when (check all that apply):

Note: To select more than one item, hold down the CTRL key and left-click each item.

(As you describe when the problem occurs, press the Enter key after about every 65 characters to keep your lines short.)

Before the problem first started (check all that apply):

Note: To select more than one item, hold down the CTRL key and left-click each item.

(As you describe the situation before the problem started, press the Enter key after about every 65 characters to keep your lines short.)

Corrective actions I have already tried (check all that apply):

I read the Fax Everywhere Web Interface Reference Guide [Show Me]
I read the Fax Everywhere Fax Client Reference Guide [Show Me]
I read the Fax Everywhere Control Panel and Service Panel Reference Guide [Show Me]
I read the Fax Everywhere FAQ [Show Me]
I read the Fax Everywhere Troubleshooting Guide [Show Me]
I clicked Help on the error message dialog
None of the Above
Other
(As you describe the other corrective actions you have tried, press the Enter key after about every 65 characters to keep your lines short.)

I Contacted

I last spoke with  of 

I previously reported this problem to MFM Technical Support:
    Date:

Error Message

If Fax Everywhere or Windows displays an error message, it is vitally important for you to tell us the exact text of the error message as it appears on your display. If necessary, go back, reproduce the error, and write down the exact error text before completing the rest of this form. If you get a sequence of error messages, the first error message is usually the most important.

No error message appears
The following error message(s) appear:

(As you type your error message, press the Enter key after about every 65 characters to keep your lines short.)

General Problem Description

General problem description: if you can add any information that does not fit into the above categories, do so here. As you type your problem description, press the Enter key after about every 65 characters to keep your lines short.