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PC Access for Windows Reference Guide

for PC Access Version 4.30


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Test Terminal Window

This window appears when you click the Term button on the Modem Setup window. This window lets you see what you type to your modem, and what your modem sends back (if anything). This is a feature for advanced users. It can be useful for diagnosing problems setting up modems not on the Modem Selection window.

This window has several buttons and menu items in common with the Terminal window. The following two menu items are unique to the Test Terminal Window:

· Send Reset: This item appears under the Test menu item. Clicking this item sends your Reset Command to your modem.

· Send Init: This item appears under the Test menu item. Clicking this item sends your Initialize Command to your modem.

Technical notes for advanced users:

· Most modems are Hayes-compatible. You should be able to type the command: AT followed by pressing the Enter key, and your modem should respond by sending back: OK on the next line in the Test Terminal window. That indicates your modem is at least talking to PC Access. If you cannot get an OK from your modem, you may have selected the wrong Port, or you may have a faulty cable if you have an external modem. Follow the troubleshooting advice for "Modem Not Responding."

· If you got an "Error In Modem Command" message when you clicked the Test button on the Modem Setup window, you can test the individual components of the modem commands PC Access sends to the modem. This will help you isolate the error. For example, you can type the component commands of your Initialize Command separately to your modem, by prefixing AT to each one. For example:
AT&C1
ATE1
etc. If your modem does not recognize one of the commands, it returns: ERROR. Remove the offending command from the Initialize Command and Test your modem again.

· You can try dialing your modem by typing the command:
ATDTnnn-nnnn
where nnn-nnnn is the telephone number of your MLS . (If your telephone line uses pulse (rotary) dialing, use ATDP instead of ATDT.) Your modem should dial the MLS and connect. However, you may not be able to log in to your MLS because the Test Terminal window provides only a very minimal terminal emulation.

· The Test Terminal window uses a modem speed of 2400 bps. Most modern modems can operate at much higher speeds, and some MLS providers do not even permit you to connect at 2400 bps. Because you are testing the modem at a much lower speed than you probably selected on the MLS Setup window, you may find that you can connect to your MLS in the Test Terminal window even if you cannot connect when you click the Call MLS button on the Main Menu window. To test the effect of "talking" to your modem at higher speeds, create a direct-connect phone book entry with the following procedure:

· Select the Phone Book button on the Advanced Setup Menu window.

· Highlight your MLS entry on the Phone Book Setup window and click the Copy button.

· On the Add Phone Book Entry window, General tab, change the Connection method to Direct. Select OK to close the window, and close all setup windows to return to the Main Menu window.

· Select the Phone Book button on the Main Menu window.

· On the Phone Book Select window, highlight the direct-connect entry you just created and click Dial.

· The Terminal window opens but PC Access does not automatically dial your modem. Instead you may now type AT commands to test your modem and, if you like, dial your MLS manually with an ATDTnnn-nnnn command.

This topic has changed for PC Access 4.30.


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