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PC Access for Windows Reference Guide
for PC Access Version 4.30
Can't Log in to MLS
You can dial your MLS, the Terminal window opens, but you can't log in. If this happens only occasionally, you may have gotten a noisy telephone line or connected to a defective modem at your MLS. Try again and see if the problem goes away. If you can never log into your MLS, check for the following possible problems:
· Incorrect agent setup. Your MLS Login and MLS Password must be exactly what your MLS provider told you.
· If the MLS requires an ABM, you must check the Use ABM box on the MLS Setup (General Tab) window. You must also specify the correct ABM File on the MLS Setup (General Tab) window.
· The MLS has not activated your account.
· Your modem is incompatible with the modems at the MLS. Try another brand of modem if possible.
· Check your terminal emulation.
The Scroll Back should have recorded your failed Terminal session. This may be important information if you need to call your MLS provider or a PC Access support representative about this problem.