Sending Your Windows 95 System Properties Report to MFM

Quick Contents

Introduction

• If you are running Windows 98, see: Sending your Windows 98 System Properties Report to MFM.
• If you are running Windows NT, see: Windows NT 4.0 WinMSD Report.
• If you are running Windows 3.1x, see: Generating your MSD Report.

Setting up a Generic / Text Only Printer on FILE:

• Note: If you followed the instructions in Printing to a File, you may skip ahead to Creating a System Properties Report File.

1. Click Start | Settings | Printers.
2. Double-click the Add Printer icon to run the Add Printer Wizard. Click the Next > button to continue.
3. The Add Printer Wizard asks how your printer is attached to your computer. Select Local Printer and click the Next > button.
4. Select Generic in the Manufacturers: list, then select Generic / Text Only in Printers: list. Click the Next > button.
5. Select FILE: Creates a file on disk and click the Next > button.
6. The Wizard suggests a name for this printer. If necessary, edit the name to: Generic / Text Only on FILE:. Click the Next > button. Do not set this printer to be your default Windows printer, and do not print a test page. Click Finish. (Windows may prompt you to insert a Windows diskette or CD-ROM.)
7. You should now have this icon in your Printers folder: Generic / Text Only on FILE:. Close the Printers folder.
8. After you create a Generic / Text Only on FILE: printer, see: Creating a System Properties Report.

Creating a System Properties Report

1. Click Start | Settings | Control Panel.
2. Double-click the System icon to open the System Properties dialog.
3. Click the Device Manager tab.
4. Click the Print... button to display the Print dialog.
5. Select All devices and system summary for Report type.
6. Click the Setup button to display the Print Setup dialog.
7. On the Print Setup dialog, select the Specific printer: radio button. Pull down the list of printers by clicking on the down-arrow button on the right end of the Specific printer: field.
8. Find your Generic / Text Only on FILE: entry in your printer list and select it. Click the OK button to close the Print Setup dialog.
9. Click the OK button on the Print dialog to print your report file.
10. The Print To File dialog should appear. You use this dialog to specify the path and name of the report file you are about to create. The current folder should be:

    C:\WINDOWS\Desktop

    If it is not, then simply write down the name of your current folder. You'll need to be able to find it again when you send the report file to MFM.

11. In the File name: field, type a file name. You can construct a file name from your first initial and the first seven characters of your last name. Use the file extension W95 to indicate this is your Windows 95 System Properties Report. For example, if your name is Pat Producer, you would type:

    PPRODUCE.W95

12. After your file finishes printing, click the Cancel button to close the System Properties dialog. (Clicking Cancel instead of OK insures that if you accidentally changed any system properties, it will not matter.)
13. Close the Control Panel folder.
14. After you create a Windows 95 System Properties Report, see: Sending your System Properties Report.

Sending your System Properties Report

1. Open your E-mail message window.
   • If you are following these instructions on-line, Click here to open an e-mail message window.
   • If you are reading a printed copy of these instructions, click File | New | Message
     • Note: If your E-mail message window does not have an option to use File | New | Message, contact your software provider if you need assistance opening an E-mail message window.
2. In the body of the message, include:
   • Your name
   • Your E-mail address
   • Describe the problem you are having
   • Your PC Access Build and Version number
3. Click Attach to attach a copy of your Windows 95 System Properties Report to this e-mail message.
   • Note: If your E-mail message window does not have an option to Attach, contact your software provider for assistance.
4. In the To: field type:
   • mfm-techsupport@mfm.com
5. Click Send to send your message and Windows 95 System Properties Report to MFM Technical Support.

Related Information

• What is the Windows Start Button?
• How to Determine your PC Access Version and Build number.

Last modification date: Friday, March 21, 2003 11:47:29