Technical Bulletin #001

October 5, 1995

Original Version

Warning!

Authorization Error 7156 or 7155 during installation on Texas Instruments 486 notebook computers.

The AzTech Everlock copy protection software causes the above error in PC Access version 4.00. To correct this problem, you need to upgrade to PC Access 4.10 or later. PC Access 4.10 and later versions use Stop Copy copy protection software.

Slow printing performance with HP Desk Jet printers on computers with 4MB RAM.

The HP Desk Jet series print drivers are quite large. If your computer has only 4MB RAM, Windows will have to excessively swap to the hard disk for extra memory. This will cause you to experience significant degradation in printing performance under these conditions due to excessive disk swapping by Windows. The solution is to upgrade to a minimum of 8MB of memory in the PC. This dramatically improves system performance. MFM higly recommends that you have at least 16 MB of RAM if you plan to run Windows 95.

Incorrect use of printer fonts with the Panasonic KXP1124 dot matrix printer.

Some users report this problem; however, MFM is unable to duplicate it. To correct the problem, the user should use a Courier True Type font. This will result in slower printing, but provides acceptable output.

User always receives an "invalid" message when entering their registration code on the Registration Window.

The user authorization was not moved from the floppy to the hard disk during install. This is most likely due to the user removing the floppy disk and not inserting it when requested. The solution is to cancel the Registration Window, insert Disk 1 and restart PC Access for Windows. This will force the the PC Access SETUP.EXE program to move the user authorization to the hard disk. When the user autorization is on the hard disk, you can proceed with registration. MFM will add a descriptive message to prevent this confusion.

PC Tools Virtual Desk Top causes GPFs when launching PCAWin.

A user reported a GPF that occurred in the desktop software and not PC Access. To correct the problem, the user switched back to program manager.

Compaq Presario 924 reboots while on-line with the MLS when using the internal Compaq 14.4Kbps modem.

This problem appears to be with the Compaq hardware. MFM is investigating this problem with Compaq. An interim work around is to set the baud rate to 4800 in PC Access. MFM will advise when additional information is available. Note: the Compaq model number appears on the tower part of the PC and NOT the monitor!