PC Access TagRAS Error

Quick Contents

Introduction

PC Access connects to your MLS using your Windows Dial-Up Networking connection when all these conditions are true:

• You click the Call MLS button on the PC Access Main Menu window
• Earlier you selected Use Dial-up Networking to access the Internet from the Internet Setup menu
• The Windows Dial-Up Networking connection you specified in the Dial-Up Connection field on the Internet Setup window is still present in your Windows Dial-Up Networking

TagRAS component was unable to detect RAS on your system.

• If you have not changed your ISP or your Windows Dial-Up Networking connection, see:
  • Correcting the PC Access TagRAS error with an ISP
• If you changed your Internet access from a Windows Dial-Up Networking connection to an ADSL or Cable modem, see:
  • Correcting the PC Access TagRAS error without an ISP
• If you changed ISP's and have a new Windows Dial-Up Networking connection, see:
  • Change your PC Access Dial-Up Connection

Correcting the PC Access TagRAS Error with an ISP

1. Click Start | Settings | Control Panel | Network.
2. In the Configuration tab, look in the The following network components are installed: section. Make sure you have the following components installed:
   • Dial-Up Adapter
   • TCP/IP -> Dial-Up Adapter
   If the above components are installed, you need to create a Dial-Up Networking connection. If the above components are not installed, contact your ISP for assistance.
3. To create a Dial-Up Networking connection, click Start | Programs | Accessories | Communication | Dial-Up Networking.
4. Double-click Make New Connection. Follow the instructions on your screen to set up a Dial-Up Networking connection. If you do not have the settings you need to set up a Dial-Up Networking connection contact your ISP for assistance.

Correcting the PC Access TagRAS Error without an ISP

1. From the PC Access Main Menu, click Setup Menu | Advanced | Internet.
2. On the Internet Setup window, select Use LAN to Access the Internet.
   • Note: When you select Use LAN to Access the Internet PC Access assumes your computer already connects to the Internet. Thus PC Access does not attempt to connect to the Internet using a Dial-Up Networking connection.

Change your PC Access Dial-Up Connection

1. From the PC Access Main Menu, click Setup Menu | Advanced | Internet.
2. On the Internet Setup window, make sure you have Use Dial-Up Networking to Access the Internet selected.
3. Next to Dial-Up Connection select your Dial-Up Networking connection from the drop-down list. If you do not see a Dial-Up Networking connection to your ISP, follow these instructions: Correcting the PC Access TagRAS Error with an ISP to create one.

Related Information

• Internet Setup Window
• Use Dial-Up Networking to access the Internet
• Use LAN to access the Internet
• Dial-Up Networking
• TCP/IP
• ISP
• What is the Windows Start Button?

If you need further assistance, please complete the PC Access for Windows Problem Report Form.

Last modification date: Tuesday, May 6, 2003 14:13:37