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TCP-Telnet Non-reserved Port

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[Introduction] [Updating PC Access for Windows] [Related Information]


Introduction

If you experience difficulty connecting to your MLS and any of the following conditions are true:

  • You are using PC Access for Windows version:
    • 4.20.133 or earlier; or
    • 4.30.154 or earlier
  • You set up PC Access for Windows to connect to your MLS via your Cable Modem or DSL line.
  • PC Access for Windows displays a "Port in use" error when it tries to connect to your MLS system via the Internet.
  • You can connect to your MLS. However, you immediately get disconnected when another user in your office connects to your MLS.
you may be experiencing a TCP-Telnet Non-reserved port problem.

To correct this type of problem, you need to download and install an update. For more information, see: Update PC Access for Windows.


Update PC Access for Windows

To correct a TCP-Telnet Non-reserved port problem, you need to update your version of PC Access for Windows. To update your version of PC Access, select one of the following update options: If you need to determine your PC Access for Windows version and build, see: How to Determine your PC Access Version and Build Number.
Update PC Access 4.20.133 and Earlier
  1. Download and install the PC Access 4.20.134 update.
  2. Save the WinZip self-extracting file: http://support.mfm.com/files/windows/pcaccess/fu134z.exe to a directory on your hard disk, for example C:\DOWNLOAD. The fu134z.exe file size is 2354kb. (2.29MB).
  3. After you have downloaded fu134z.exe, click Start | Programs | Windows Explorer.
  4. Go to the C:\DOWNLOAD folder (or the folder where you saved the fu134z.exe file). Double-click on fu134z.exe.
  5. A WinZip self-extractor window will appear defaulting to the C:\PCAWIN executable directory.
    • If you accepted the defaults when you installed PC Access for Windows, your executable directory is C:\PCAWIN. (If you installed PC Access for Windows to a different directory, substitute that directory in the Unzip to folder field).
  6. Click Unzip to extract the contents of fu134z.exe to your PC Access for Windows executable directory.
  7. A WinZip Self-Extractor window will display this message: "45 file(s) unzipped successfully". Click OK to close this window. Click Close to exit WinZip.
  8. Run PC Access and connect to your MLS.
  9. If you need further assistance, please complete the PC Access for Windows Problem Report Form.

Update PC Access 4.20.132
Note: The instructions below apply to Build 132 users only. If you are not running PC Access for Windows 4.20.132, do not download this update. See: Update PC Access for Windows for more information.
  1. Download and install the PC Access 4.20.134 Update.
  2. Save the WinZip self-extracting file: http://support.mfm.com/files/windows/pcaccess/132_134z.exe to a directory on your hard disk, for example C:\DOWNLOAD. The 132_134z.exe file size is 1025kb. (1MB).
  3. After you have downloaded 132_134z.exe, click Start | Programs | Windows Explorer.
  4. Go to the C:\DOWNLOAD folder (or the folder where you saved the 132_134z.exe file). Double-click on 132_134z.exe.
  5. A WinZip self-extractor window will appear defaulting to the C:\PCAWIN executable directory.
    • If you accepted the defaults when you installed PC Access for Windows, your executable directory is C:\PCAWIN. (If you installed PC Access for Windows to a different directory, substitute that directory in the Unzip to folder field).
  6. Click Unzip to extract the contents of 132_134z.exe to your PC Access for Windows executable directory.
  7. A WinZip Self-Extractor window will display this message: "6 file(s) unzipped successfully". Click OK to close this window. Click Close to exit WinZip.
  8. Run PC Access and connect to your MLS.
  9. If you need further assistance, please complete the PC Access for Windows Problem Report Form.

Update PC Access 4.30.154 and Earlier
  1. Download and install the Build 158 update. You can use the Update Wizard to determine what type of update you should download.
  2. After you download and install the Build 158 update, Run PC Access and connect to your MLS.
  3. If you need further assistance, please complete the PC Access for Windows Problem Report Form.


Related Information


Troubleshooting Guide Links

[Troubleshooting Home] [Installing PC Access] [User Authorization] [Setting up PC Access] [E-mail and Internet Problems] [Running PC Access] [Calling the MLS] [Logging in to the MLS] [Communicating with the MLS] [Printing] [Third-party Software Problems] [Miscellaneous]


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Last modification date: Tuesday, May 6, 2003 14:19:11

 

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