SMTP Mail Server Errors

Quick Contents

Introduction

Error
Error 553 To send mail, first check your mail with a valid POP account; this prevents unauthorized SPAM relaying. (#5.7.1) Sending E-Mail. Do you wish to try to send these messages later? Clicking 'No' will discard the unsent messages.

Error
Error 451 timeout (#4.4.2) Sending E-Mail

Error
Error 503 one MAIL per message (#5.5.1) Sending E-Mail. Do you wish to send these messages later? Clicking 'No' will discard the unsent messages.

You can correct any one of the above error messages by downloading and installing a new version of PCAPLUS.EXE. For more information and instructions, see: Downloading PCAPLUS.EXE.

Downloading PCAPLUS.EXE

Follow the instructions below to download an updated version of PCAPLUS.EXE.

1. The updated version of PCAPLUS.EXE works with PC Access® for Windows version 4.30.158.
   • If you are currently using Build 158, click here to proceed to step 2.
   • If you are not using Build 158, use the Update Wizard to download and apply the Build 158 update. After you download and install the Build 158 update, return to this page and follow the instructions in Step 2.
     Note: If you need to determine your PC Access version and build number, see: How to Determine your PC Access Version and Build Number.
2. Download and save the WinZip self-extracting file: pcaplus_u.exe to a directory on your hard disk, for example C:\DOWNLOAD. The pcaplus_u.exe file size is 656kb.
3. After you download pcaplus_u.exe:
   • Windows 95/98 users: click Start | Programs | Windows Explorer.
   • Windows NT 4.0 users: click Start | Programs | NT Explorer.
   • Windows ME users: click Start | Programs | Accessories | Windows Explorer.
   • Windows 2000 users: click Start | Programs | Accessories | Windows Explorer.
   • Windows XP users: click Start | Programs or All Programs | Accessories | Windows Explorer.
     Note: If you need to determine what version of Windows you are using, see: How to Determine your Windows Version.
4. Go to the C:\DOWNLOAD folder (or the folder where you saved the pcaplus_u.exe file). Double-click on pcaplus_u.exe.
5. A WinZip self-extractor window will appear defaulting to the C:\PCAWIN executable directory.
   • If you accepted the defaults when you installed PC Access for Windows, your executable directory is C:\PCAWIN. (If you installed PC Access to a different directory, substitute that directory in the Unzip to folder field).
6. Click Unzip to unzip the pcaplus_u.exe files to your PC Access executable directory.
7. A WinZip Self-Extractor window will display this message: "2 file(s) unzipped successfully". Click OK to close this window. Click Close to exit WinZip.
8. After you install the PCAPLUS.EXE update, run PC Access for Windows.
9. From the PC Access for Windows Main Menu, click E-mail | Setup.
10. On the E-mail Setup window, enter your login information in the My Mail Username and My Mail Password fields.
    Note: contact your ISP to obtain your login information for SMTP mail server authentication logins.

If you need further assistance, please complete the PC Access for Windows Problem Report Form.

Related Information

• ISP
• SMTP
• PCAPLUS.EXE
• What is an Update?
• Executable Directory
• WinZip
• E-mail Message Window
• E-mail Setup Window

Last modification date: Tuesday, June 24, 2003 15:00:04