InstallShield 106 Component Move Data Error

Quick Contents

Possible Causes

The Installshield 106 Component Move Data Error occurs during the installation of PC Access for Windows. There are several possible causes of this error:

• The diskette drive may be out of alignment
• The diskette drive may need to be cleaned
• The diskette may contain bad sectors
• A virus may have infected the disk
• Norton CleanSweep may be monitoring the Installation of PC Access

How to Correct an InstallShield 106 Error

• Run ScanDisk on the PC Access disk that caused the error
• Turn off Norton CleanSweep
• Install PC Access from your Hard Disk
• Download Replacement Disk(s)

Run ScanDisk

1. Insert the PC Access disk that caused the Installshield 106 error, in the diskette drive.
2. Click Start | Programs | Accessories | System Tools | ScanDisk.
   • Select the following options:
     Select the drive(s) you want to check for errors:
     3 1/2 Floppy (A:)
     Type of Test:
     Thorough
3. Click Start. ScanDisk will check the PC Access disk for error.

If ScanDisk reports an error(s) on the PC Access disk, click here to download a replacement disk.

Norton CleanSweep

You do not want Norton CleanSweep to monitor the installation of PC Access.

If Norton CleanSweep does monitor the installation of PC Access any one of the following may occur:

• Your computer may lockup
• The InstallShield error can occur on any one of your PC Access disks
• Norton Cleansweep may damage any one of your PC Access disks may be damaged.

Installing PC Access from your Hard Disk

1. Click Start | Programs | MS-DOS Prompt.
2. At the MS-DOS Prompt window, type the following commands:

     CD\
     MD C:\PCATEMP
     CD\PCATEMP
   

3. Insert your PC Access disk 1 in your diskette drive. Type the following commands:

     XCOPY A:\*.* C:\PCATEMP
     

   This will copy the contents of disk 1 to the PCATEMP directory on your hard disk.

   Note: If any errors occur while copying the files to the PCATEMP directory, try typing the command in step 3 again. If the errors continue, run scandisk on the disk.

4. Insert your PC Access disk 2 in your diskette drive and type the command in step 3. Follow this procedure for all 4 or 5 (depending upon your version of PC Access) disks.
5. When you finish copying the disks to the PCATEMP directory on your hard disk, type:

    EXIT
    

   to close the MS-DOS Prompt window and return to Windows.
6. To install PC Access from the PCATEMP directory on your hard disk, click Start | Run.
7. In the Run window, next to Open: type the following command:

   C:\PCATEMP\SETUP.EXE
   

8. Follow the instructions on your screen to install PC Access.
   • After the PC Access SETUP.EXE installs the program files, you will need to install your User Authorization.
9. On the Installing PC Access User Authorization window, make sure that A:\ appears below the Insert Disk #1 in: field.
10. Insert PC Access disk 1 in your diskette drive, click OK. Follow the instructions on your screen to Install your User Authorization.