Technical Support Contact Us   

How to Uninstall and Reinstall PC Access

Quick Contents

[Introduction] [How to Uninstall PC Access in Windows 95,95, or NT] [How to Uninstall PC Access in Windows 2000 or XP] [How to Reinstall PC Access] [Related Information]

Introduction

You should rarely need to uninstall and reinstall PC Access to correct a problem. You can solve most problems in PC Access by changing your Setup Menu options. However, some problems may require you to uninstall and reinstall PC Access. These usually involve excessive file corruption on your hard disk and/or other abnormalities that may cause PC Access to stop working properly.

If you are experiencing a problem with PC Access for Windows, and you have not contacted MFM Technical Support, please complete a Problem Report Form before you uninstall and/or reinstall PC Access. Otherwise, Windows 95, 98, or NT users, see: How to Uninstall PC Access in Windows 95, 98, or NT. Windows 2000 or XP users see: How to Uninstall PC Access in Windows 2000 or XP.

If you do not know what version of Windows you are running, see: How to determine your Windows Version.


Uninstall PC Access in Windows 95, 98, or NT

  1. Click Start | Programs | PC Access for Windows | Back Up PCAWin Setup.
  2. On the Back Up PC Access for Windows Setup Files window:
    • Insert your original PC Access Disk 1 into the diskette drive.
    • Items in the Items to Back Up box should have a check mark next to them.
    • Click Back Up.
  3. When the backup is complete, click OK on the Information window.
  4. There are two ways to uninstall PC Access for Windows. If you are running version 4.30.155 or earlier, see Uninstall Option 1. If you are running version 4.30.158 or later, see Uninstall Option 2.
    Uninstall Option 1
    1. Click Start | Programs | PC Access for Windows | Uninstall PC Access.
    2. On the Confirm File Deletion window, click Yes. This will remove most of the PC Access files.
    Uninstall Option 2
    1. Click Start | Settings | Taskbar & Start Menu or Taskbar....
    2. In the Taskbar Properties window, click the Start Menu Programs tab. Click Remove.
    3. Click the PC Access for Windows program group then click Remove.
    4. On the Confirm Folder Delete window, click Yes. Continue with step 6.
  5. To remove the remaining files associated with PC Access:
    Windows 95 or 98 users: Click Start | Programs | MS-DOS Prompt
    Windows NT users: Click Start | Programs | Command Prompt

    In the MS-DOS window type the following commands:
    CD \
    DEL C:\WINDOWS\PCAWIN.INI
    DEL C:\WINDOWS\D2HNAV16.EXE
    DEL C:\WINDOWS\D2HNAV16.HLP
    DEL C:\WINDOWS\SYSTEM\BC520RTL.DLL
    DEL C:\WINDOWS\SYSTEM\BDS52.DLL
    DEL C:\WINDOWS\SYSTEM\OWL52.DLL
    DEL C:\WINDOWS\SYSTEM\BIVBX31.DLL
    DEL C:\WINDOWS\SYSTEM\BIVBX11.DLL
    DEL C:\WINDOWS\SYSTEM\MSOUTLIN.VBX
    DEL C:\WINDOWS\SYSTEM\D2HLNK16.DLL
    DEL C:\WINDOWS\SYSTEM\D2HTOOLS.DLL
    
    When you finish removing the above files:
    Windows 95 and 98 users: type the command below to remove the PCAWIN directory.
      Note: The commands below assume
    • Your PC Access executable directory is C:\PCAWIN
    DELTREE /Y  C:\PCAWIN
    
    Windows NT users: type the command below to remove the PCAWIN directory.
      Note: The commands below assume:
    • Your PC Access executable directory is C:\PCAWIN
    RD  /S  /Q  C:\PCAWIN
    
    When you finish removing the PCAWIN directory type:
    EXIT
    
    To close the MS-DOS window and return to Windows.

  6. To reinstall PC Access for Windows see: Reinstall PC Access.

Uninstall PC Access in Windows 2000 or XP

  1. Click Start | Programs or All Programs | PC Access for Windows | Back Up PCAWin Setup.
  2. On the Back Up PC Access for Windows Setup Files window:
    • Insert your original PC Access Disk 1 into the diskette drive.
    • Items in the Items to Back Up box should have a check mark next to them.
    • Click Back Up.
  3. When the backup is complete, click OK on the Information window.
  4. There are two ways to uninstall PC Access for Windows. If you are running version 4.30.155 or earlier, see Uninstall Option 1. If you are running version 4.30.158 or later, see Uninstall Option 2.
    Uninstall Option 1
    1. Click Start | Programs | PC Access for Windows | Uninstall PC Access.
    2. On the Confirm File Deletion window, click Yes. This will remove most of the PC Access files.
    Uninstall Option 2
    1. Click Start | Settings | Taskbar and Start Menu Properties.
    2. On the Taskbar and Start Menu Properties window, click the Advanced tab.
    3. Click Remove and highlight the PC Access for Windows program group.
      • Note: If you are unable to select the PC Access for Windows program group, you may need to manually remove the PC Access for Windows program group from your Documents and Settings directory. Depending on your personal Windows settings, the PC Access for Windows program group may be in:
                C:\Documents and Settings\All Users\Start Menu\Programs
                C:\Documents and Settings\<Your User Name>\Start Menu\Programs
                
    4. When you finish removing the PC Access for Windows Program Group, continue with step 5.

  5. To remove the remaining files associated with PC Access, click Start | Programs | Accessories | Command Prompt.
  6. In the Command Prompt window type the following commands:
    CD \
    DEL C:\WINNT\PCAWIN.INI
    DEL C:\WINNT\D2HNAV16.EXE
    DEL C:\WINNT\D2HNAV16.HLP
    DEL C:\WINDOWS\SYSTEM\BC520RTL.DLL
    DEL C:\WINDOWS\SYSTEM32\BC520RTL.DLL
    DEL C:\WINDOWS\SYSTEM\BDS52.DLL
    DEL C:\WINDOWS\SYSTEM32\BDS52.DLL
    DEL C:\WINDOWS\SYSTEM\OWL52.DLL
    DEL C:\WINDOWS\SYSTEM32\OWL52.DLL
    DEL C:\WINDOWS\SYSTEM\BIVBX31.DLL
    DEL C:\WINDOWS\SYSTEM32\BIVBX31.DLL
    DEL C:\WINDOWS\SYSTEM\BIVBX11.DLL
    DEL C:\WINDOWS\SYSTEM32\BIVBX11.DLL
    DEL C:\WINDOWS\SYSTEM\MSOUTLIN.VBX
    DEL C:\WINDOWS\SYSTEM32\MSOUTLIN.VBX
    DEL C:\WINDOWS\SYSTEM\D2HLNK16.DLL
    DEL C:\WINDOWS\SYSTEM32\D2HLNK16.DLL
    DEL C:\WINDOWS\SYSTEM\D2HTOOLS.DLL
    DEL C:\WINDOWS\SYSTEM32\D2HTOOLS.DLL
    
    When you finish removing the above files, type the command below to remove the PCAWIN directory.
      Note: The commands below assume
    • Your PC Access executable directory is C:\PCAWIN
    RD  /S  /Q  C:\PCAWIN
    
    When you finish removing the PCAWIN directory type:
    EXIT
    
    To close the Command Prompt window and return to Windows.

  7. To reinstall PC Access for Windows see: Reinstall PC Access.

Reinstall PC Access

  1. Insert your PC Access Disk 1 into the diskette drive.
  2. Click Start | Run.
  3. In the Run dialog box, type:
    A:\SETUP.EXE
    and click OK. If you are installing PC Access from the CD-ROM, substitute A: with the letter of your CD-ROM drive.
  4. Follow the instructions on your screen to install PC Access.
  5. PC Access will prompt you to restore your PC Access setup information. Click Yes.
  6. The User Auth Manager will display the following prompt:
    I have detected some previously installed User Authorizations that are backed up on this Disk #1.

    Would you like to see if any of them were created on this PC? Click "No" if you know this is the first time you're installing on this PC.

  7. Click Yes to restore your backed up PC Access user authorization to the PC Access executable directory. If you restore your user authorization PC Access will not use another install count.

Related Information


If you need further assistance, please complete the PC Access for Windows Problem Report Form.


Troubleshooting Guide Links

[Troubleshooting Home] [Installing PC Access] [User Authorization] [Setting up PC Access] [E-mail and Internet Problems] [Running PC Access] [Calling the MLS] [Logging in to the MLS] [Communicating with the MLS] [Printing] [Third-party Software Problems] [Miscellaneous]

Tell me more about this site.
Can't find what you need? See: How to Find It.
Contact us
Report a problem with this page or suggest an improvement for this page.

Last modification date: Monday, June 9, 2003 13:08:58

 

Copyright © 2005 - MFM Software, Inc.
11988 Tramway Drive
Cincinnati, OH 45241
Phone: 513.733.9229
Fax: 513.733.8775
Send comments to webmaster@mfm.com