How to Uninstall and Reinstall PC Access

Quick Contents

Introduction

If you are experiencing a problem with PC Access for Windows, and you have not contacted MFM Technical Support, please complete a Problem Report Form before you uninstall and/or reinstall PC Access. Otherwise, Windows 95, 98, or NT users, see: How to Uninstall PC Access in Windows 95, 98, or NT. Windows 2000 or XP users see: How to Uninstall PC Access in Windows 2000 or XP.

If you do not know what version of Windows you are running, see: How to determine your Windows Version.

Uninstall PC Access in Windows 95, 98, or NT

1. Click Start | Programs | PC Access for Windows | Back Up PCAWin Setup.
2. On the Back Up PC Access for Windows Setup Files window:
   • Insert your original PC Access Disk 1 into the diskette drive.
   • Items in the Items to Back Up box should have a check mark next to them.
   • Click Back Up.
3. When the backup is complete, click OK on the Information window.
4. There are two ways to uninstall PC Access for Windows. If you are running version 4.30.155 or earlier, see Uninstall Option 1. If you are running version 4.30.158 or later, see Uninstall Option 2.
   • Note: If you need to determine your PC Access version see: How to Determine your PC Access Version and Build Number

   Uninstall Option 1

   1. Click Start | Programs | PC Access for Windows | Uninstall PC Access.
   2. On the Confirm File Deletion window, click Yes. This will remove most of the PC Access files.

   Uninstall Option 2

   1. Click Start | Settings | Taskbar & Start Menu or Taskbar....
   2. In the Taskbar Properties window, click the Start Menu Programs tab. Click Remove.
   3. Click the PC Access for Windows program group then click Remove.
   4. On the Confirm Folder Delete window, click Yes. Continue with step 6.
5. To remove the remaining files associated with PC Access:
   Windows 95 or 98 users: Click Start | Programs | MS-DOS Prompt
   Windows NT users: Click Start | Programs | Command Prompt
   
   In the MS-DOS window type the following commands:

   CD \
   DEL C:\WINDOWS\PCAWIN.INI
   DEL C:\WINDOWS\D2HNAV16.EXE
   DEL C:\WINDOWS\D2HNAV16.HLP
   DEL C:\WINDOWS\SYSTEM\BC520RTL.DLL
   DEL C:\WINDOWS\SYSTEM\BDS52.DLL
   DEL C:\WINDOWS\SYSTEM\OWL52.DLL
   DEL C:\WINDOWS\SYSTEM\BIVBX31.DLL
   DEL C:\WINDOWS\SYSTEM\BIVBX11.DLL
   DEL C:\WINDOWS\SYSTEM\MSOUTLIN.VBX
   DEL C:\WINDOWS\SYSTEM\D2HLNK16.DLL
   DEL C:\WINDOWS\SYSTEM\D2HTOOLS.DLL
   

   When you finish removing the above files:
   Windows 95 and 98 users: type the command below to remove the PCAWIN directory.
   Note: The commands below assume
   • Your PC Access executable directory is C:\PCAWIN

   DELTREE /Y  C:\PCAWIN
   

   Windows NT users: type the command below to remove the PCAWIN directory.
   Note: The commands below assume:
   • Your PC Access executable directory is C:\PCAWIN

   RD  /S  /Q  C:\PCAWIN
   

   When you finish removing the PCAWIN directory type:

   EXIT
   

   To close the MS-DOS window and return to Windows.

6. To reinstall PC Access for Windows see: Reinstall PC Access.

Uninstall PC Access in Windows 2000 or XP

1. Click Start | Programs or All Programs | PC Access for Windows | Back Up PCAWin Setup.
2. On the Back Up PC Access for Windows Setup Files window:
   • Insert your original PC Access Disk 1 into the diskette drive.
   • Items in the Items to Back Up box should have a check mark next to them.
   • Click Back Up.
3. When the backup is complete, click OK on the Information window.
4. There are two ways to uninstall PC Access for Windows. If you are running version 4.30.155 or earlier, see Uninstall Option 1. If you are running version 4.30.158 or later, see Uninstall Option 2.
   • Note: If you need to determine your PC Access version see: How to Determine your PC Access Version and Build Number

   Uninstall Option 1

   1. Click Start | Programs | PC Access for Windows | Uninstall PC Access.
   2. On the Confirm File Deletion window, click Yes. This will remove most of the PC Access files.

   Uninstall Option 2

   1. Click Start | Settings | Taskbar and Start Menu Properties.
   2. On the Taskbar and Start Menu Properties window, click the Advanced tab.
   3. Click Remove and highlight the PC Access for Windows program group.
      • Note: If you are unable to select the PC Access for Windows program group, you may need to manually remove the PC Access for Windows program group from your Documents and Settings directory. Depending on your personal Windows settings, the PC Access for Windows program group may be in:

                C:\Documents and Settings\All Users\Start Menu\Programs
                C:\Documents and Settings\<Your User Name>\Start Menu\Programs
                

   4. When you finish removing the PC Access for Windows Program Group, continue with step 5.

5. To remove the remaining files associated with PC Access, click Start | Programs | Accessories | Command Prompt.
6. In the Command Prompt window type the following commands:

   CD \
   DEL C:\WINNT\PCAWIN.INI
   DEL C:\WINNT\D2HNAV16.EXE
   DEL C:\WINNT\D2HNAV16.HLP
   DEL C:\WINDOWS\SYSTEM\BC520RTL.DLL
   DEL C:\WINDOWS\SYSTEM32\BC520RTL.DLL
   DEL C:\WINDOWS\SYSTEM\BDS52.DLL
   DEL C:\WINDOWS\SYSTEM32\BDS52.DLL
   DEL C:\WINDOWS\SYSTEM\OWL52.DLL
   DEL C:\WINDOWS\SYSTEM32\OWL52.DLL
   DEL C:\WINDOWS\SYSTEM\BIVBX31.DLL
   DEL C:\WINDOWS\SYSTEM32\BIVBX31.DLL
   DEL C:\WINDOWS\SYSTEM\BIVBX11.DLL
   DEL C:\WINDOWS\SYSTEM32\BIVBX11.DLL
   DEL C:\WINDOWS\SYSTEM\MSOUTLIN.VBX
   DEL C:\WINDOWS\SYSTEM32\MSOUTLIN.VBX
   DEL C:\WINDOWS\SYSTEM\D2HLNK16.DLL
   DEL C:\WINDOWS\SYSTEM32\D2HLNK16.DLL
   DEL C:\WINDOWS\SYSTEM\D2HTOOLS.DLL
   DEL C:\WINDOWS\SYSTEM32\D2HTOOLS.DLL
   

   When you finish removing the above files, type the command below to remove the PCAWIN directory.
   Note: The commands below assume
   • Your PC Access executable directory is C:\PCAWIN

   RD  /S  /Q  C:\PCAWIN
   

   When you finish removing the PCAWIN directory type:

   EXIT
   

   To close the Command Prompt window and return to Windows.

7. To reinstall PC Access for Windows see: Reinstall PC Access.

Reinstall PC Access

1. Insert your PC Access Disk 1 into the diskette drive.
2. Click Start | Run.
3. In the Run dialog box, type:
   A:\SETUP.EXE
   and click OK. If you are installing PC Access from the CD-ROM, substitute A: with the letter of your CD-ROM drive.
4. Follow the instructions on your screen to install PC Access.
   • If you need more information on Installing PC Access you can download the Installation Guide from: HTML and PDF Versions of Program Manuals and Windows Help Files
5. PC Access will prompt you to restore your PC Access setup information. Click Yes.
6. The User Auth Manager will display the following prompt:

   I have detected some previously installed User Authorizations that are backed up on this Disk #1.

   Would you like to see if any of them were created on this PC? Click "No" if you know this is the first time you're installing on this PC.

7. Click Yes to restore your backed up PC Access user authorization to the PC Access executable directory. If you restore your user authorization PC Access will not use another install count.

Related Information

• The PC Access for Windows Setup Menu window
• What is the Windows Start Button?
• Back Up PC Access for Windows Setup Files window
• PC Access Disk 1
• What is your PC Access Executable directory
• How to Download files from MFM's Web Site

If you need further assistance, please complete the PC Access for Windows Problem Report Form.