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PC Access for Windows Troubleshooting Guide
This is the Table of Contents for the PC Access Troubleshooting Guide. Click any link in the Quick Contents to jump downward into the page to see an expanded outline for the corresponding topic.
This Troubleshooting Guide supplements the PC Access for Windows Reference Guide (PCAWRG) with the latest information directly from our technical support experts. When customers like you report problems with PC Access, MFM publishes the solutions here first to make them available as soon as possible.
- Note to support representatives: if you support PC Access users
and your position is any of the following:
- Employee of FNIS
- Employee of an MLS provider/real estate board
- Independent consultant
- Corporate PC coordinator/help desk
Quick Contents
Installing PC Access
- Cannot find the SETUP.EXE or one of its components
- Download PC Access Replacement Disk(s)
- How to Create PC Access 4.30 Disks from the 4.30 CD-ROM
- How to Diagnose an Unreadable PC Access® Disk 1
- How to Install PC Access 4.30 CD-ROM to a Laptop with One Media Device
- How to Install PC Access® without a 3.5" Disk Drive
- How to Uninstall and Reinstall PC Access
- InstallShield 106 Component Move Data Error
- InstallShield does not Install PC Access
- InstallShield Error 115
- Installing PC Access from your Hard Disk
- Installing the PC Access 4.30 Upgrade in Windows 2000 and Windows XP
- Installing the PC Access CD-ROM from your Hard Disk
- Installing PC Access in Safe Mode
- PC Access Does Not Automatically Install From the CD-ROM
- Registration Code Error for Serial Number 431999999
- NTREIS 4.30.154 Agent and Broker Version Upgrade
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User Authorization
- Error #7 - User Auth Check Failed
- FAQ: User Authorization
- How to Copy SCMOVE.EXE to the PC Access Executable Directory
- How to Diagnose an Unreadable PC Access® Disk 1
- How to Manually Install the User Authorization
- How to Restore your User Authorization
- Installing the PC Access 4.30 Upgrade in Windows 2000
- Invalid License File
- PC Access Serial Number does not Match Registered Serial Number
- Technical Bulletin #004, Norton Utilities and PC Access for Windows 4.00
- Technical Bulletin #006, Compaq, Dell, or NEC computers using a SuperDisk (LS-120) disk drive
- Troubleshooting Copy Protection Problems in PC Access for Windows 4.00
- User Authorization Error 1000-0001-0001
- User Authorization Error 1001-0022-1000
- User Authorization Error 8001-0009-0000
- User Authorization Error 8001-0009-0003
- User Authorization Error 8001-0009-0004
- User Authorization Error 8001-0009-000D
- User Authorization Error 8101-0009-0002
- User Authorization Error 8001-0009-00D4
- User Authorization Error 8001-0009-0006 Agent and Broker Versions
- User Authorization Error 8001-0009-0006 Network Version
- User Authorization Error in Windows XP
Setting Up PC Access
- Download the PC Access Modem Wizard
- E-mail Problems, PC Access for Windows Reference Guide Topic
- FAQ: E-mail and Internet Setup
- How to Restore Setup Files from Disk 1
- Internet Setup Window, PC Access for Windows Reference Guide Topic
- No Modems Defined in Windows
E-mail and Internet Problems
- BC520RTL.DLL, Floating Point: Invalid Error
- CC Outgoing Messages to Myself
- FAQ: E-mail and Internet Setup
- E-mail Listings from Maestro
- E-mail Listings from Compass
- E-mail Problems, PC Access® for Windows Reference Guide Topic
- Error 451
- Error 503
- Error 550
- Error 553
- Error 501 HELO When Sending E-mail
- Error 11001 When Sending E-mail
- Error 11002 When Sending E-mail
- Error 11004 When Sending E-mail
- Error 503 When Sending E-mail
- Firewalls and Proxy Servers in PC Access for Windows
- General System Error
- Hardware Failure Error
- Incompatible Mail Servers with PC Access E-mail Accessory
- Internet Setup Window, PC Access for Windows Reference Guide Topic
- MAIL.TXT File is Missing
- PC Access® 4.30.159 E-mail Accessory Update
- SMTP Mail Server Errors
- Windows XP Internet Connection Firewall
Running PC Access
- Error 1024 in PC Access Help File
- How to Correct an Incorrect Agent Password
- Insufficient Memory to Run PCAWIN.EXE
- Invalid PCAWinPath in PCAWIN.INI File
- Invalid Service Name
- Network Shared Path Error
-
PCAWIN caused a general protection fault in module pcawin.exe at 0054:xxxx
-
PC Access Errors with Windows XP and AOL
- Phone Book Version Mismatch
- Unable to Load Font Library MFM.FON
- Unable to Load LTKRN70W.DLL
- Unable to Load LTIMG70W.DLL
- Unable to Load LT????.DLL
-
Unexpected End of File on PCAWIN.PBK
- WOW32.DLL Application Error
Calling the MLS
- ABM Serial Number Mismatch
- Comm link couldn't open port, PC Access for Windows Reference Guide Topic
- Comm link is already open, PC Access for Windows Reference Guide Topic
- Connect to your MLS via the Internet
- Diagnosing Modem Problems with Hyperterminal
- General System Error
- Invalid Service Name
- Problems Calling the MLS, PC Access for Windows Reference Guide Topic
- PC Access is using a dummy WINSOCK.DLL driver
- PC Access TagRAS Error
Logging in to the MLS
- Can't Log in to MLS, PC Access for Windows Reference Guide Topic
- Invalid MLS Password
Communicating with the MLS
- Finding your WINSOCK.DLL Version
- Fixing Comm Errors
-
PC Access® Skips Fields when you Press the Enter Key
- PC Access Terminal Window Automatically Minimizes to the Windows Taskbar
- Problems Communicating with MLS, PC Access® for Windows Reference Guide Topic
- Renaming Other Instances of WINSOCK.DLL
- Restoring WINSOCK.DLL
- TCP-Telnet 609 Error in PC Access for Windows
- TCP 618 error in PC Access for Windows
- TCP-Telnet 639 Error in Windows 95
- TCP-Telnet Non-reserved Port
- Time Division Processing
- Windows XP Re-boot Problem
Printing
- Brother Multi-Function Printing Problems
- Error Message: Cannot Print to MLS Printer
- Error Message: Cannot Verify Printer Driver Version
- Error Message: Cannot Load Printer Driver
- Error Message: Printer Driver Mismatch
- Error Message: Pure Virtual Function Called
- Error Message: PCAWIN.EXE caused a GPF in Module...
- Error Message: No Default Printer
- FAQ: Printers
- How to Capture a UNC Printer Name to LPT1:
- How to Print Labels from PC Access
- How to Delete the PCAWIN.PTR file
- How to Use Windows 2000 Fax and PC Access®
- PC Access Cannot Detect the Windows Default Printer
- Print to a File
- Printing Tip: Change your DPI to 300
- Printing Tip: Change your Font
- Printing Tip: Install the PCL Printer Driver
- Printing Tip: Print Spool Settings
- Printing Tip: Standard Port vs. ECP Port
- Printing Tip: Tips for Deskjet/Inkjet Printers
- Printing over a Network from Windows 95
- Printer Errors, PC Access for Windows Reference Guide Topic
- Speeding up Printing
- Updating the Windows 95 Spool Driver
Network
- Default Printer Disappears
- How to Install the PC Access® 4.30.158 Network Version
- How to Update PC Access Network Versions
- How to Upgrade PC Access Network Version 4.20 to 4.30
- Invalid PCAWinPath in PCAWIN.INI File
- NTREIS 4.30.154 Network Version Upgrade
- PC Access displays the same Default Printer on each Workstation
- User Authorization Error 8001-0009-0004
- User Authorization Error 8101-0009-0002
- User Authorization Error 8001-0009-00D4
- User Authorization Error 8001-0009-0006 Network Version
- Workstation does not have Access to the PC Access Printer
Windows XP
- Error #7 - User Auth Check Failed
- How to Install the Windows Generic Text Printer in Windows XP
- Installing the PC Access 4.30 Upgrade in Windows 2000 and Windows XP
- PC Access 4.30 and Windows XP
- User Authorization Error in Windows XP
- Windows XP Compatibility Modes and PC Access
- Windows XP Internet Connection Firewall
- Windows XP Re-boot Problem
Third-party Software Problems
- FAQ: Third-party Software Programs
- Firewalls and Proxy Servers in PC Access for Windows
- Fixing Conflicts with Super Print/Super Queue
- How to Use Windows 2000 Fax and PC Access®
- Using Super CMA for Windows
- Unable to Load LTKRN70W.DLL
- Unable to Load LTIMG70W.DLL
- Unable to Load LT????.DLL
- User Authorization Error 8001-0009-0004
Miscellaneous
- FAQ: Miscellaneous
- Creating a Login Script
- How to Uninstall and Reinstall PC Access
- Utilities for Removing Spyware, Malware and Viruses
Troubleshooting Guide Links
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Last modification date: Friday, January 17, 2003 00:59:06