PC Access Cannot Detect the Windows Default Printer

Quick Contents

Introduction

In many instances, PC Access for Windows 4.30.149 (and later) can read incorrect [PrinterPorts] and [Devices] sections of the C:\WINDOWS\WIN.INI file.

If you are running an older version of PC Access for Windows, consider updating or upgrading to version 4.30.151 to correct this problem.

• Note: If the [PrinterPorts] and/or [Devices] sections of the C:\WINDOWS\WIN.INI file are severely corrupted, PC Access version 4.30.151 may be unable to correct this problem. If version 4.30.151 does not correct your problem, you may need to Uninstall and Reinstall your Windows Printer Driver.

If uninstalling and reinstalling your Windows Printer Driver does not correct the problem, MFM may need to manually edit the [PrinterPorts] and [Devices] sections of the C:\WINDOWS\WIN.INI file.

Follow the steps below to send the [PrinterPorts] and [Devices] sections of the C:\WINDOWS\WIN.INI file to MFM Technical Support.

1. Click Start | Run.
2. In the Run window, type WIN.INI next to the Open: field. Click OK.
3. In the WIN.INI Notepad window, scroll down to the sections titled [PrinterPorts] and [Devices].
4. Highlight both sections and click Edit | Copy.
5. Open your E-mail message window.
   • If you are following these instructions on-line, Click here to open an e-mail message window.
   • If you are reading a printed copy of these instructions, click File | New Message.
     • Note: If your E-mail message window does not have an option to use File | New | Message, contact your software provider for assistance.
6. In the body of the message, include:
   • Your name
   • Your E-mail address
   • Describe the problem you are having
   • Your PC Access Build and Version number
7. Click Edit | Paste. This will copy the [PrinterPorts] and [Devices] sections of the WIN.INI file from the Windows Clipboard to your E-mail message window.
   • Note: If your E-mail message window does not have an option to Edit | Paste, contact your software provider for assistance.
8. In the To: field type:
   • mfm-techsupport@mfm.com
9. Click Send to send your message and the [PrinterPorts] and [Devices] sections of the WIN.INI to MFM Technical Support.
10. MFM Technical Support will reply to your message with instructions on what to change in your WIN.INI file.