How to Delete the PCAWIN.PTR file

Quick Contents

Introduction

• PCAWIN.EXE caused a GPF in module PCAWIN.EXE at 004a:xxxxxxxx
• PCAWIN.EXE caused a GPF in module PCAWIN.EXE at 0049:xxxxxxxx
• Cannot print to MLS printer
• Cannot verify printer driver version
• Cannot load printer driver
• Printer driver mismatch
• Pure Virtual Function Called

1. Click Start | Find | Files or Folders.
2. In the Find: All Files window:
   • In the Named: field, type PCAWIN.PTR .
   • In the Look in: field, select the drive you installed PC Access to. If you used the default drive when you installed PC Access, select C:.
3. Click Find Now.
4. In the bottom of the Find: All Files window, right-click on PCAWIN.PTR. Click Delete from the pop-up window.
5. Run PC Access for Windows.
   • Note: PC Access will detect that the PC Access executable directory does not contain a PCAWIN.PTR file. PC Access will create a new PCAWIN.PTR file based on your Windows default printer.
   • Note: This procedure assumes you have specified a default printer in Windows. If you have not specified a default printer in Windows, follow the procedure here.

1. Click File | Exit Windows.
2. At the MS-DOS Prompt, type the following commands:
   • Note: If you accepted the defaults when you installed PC Access for Windows, your executable directory is C:\PCAWIN. (If you installed PC Access to a different directory, substitute that directory in the following commands.)

     CD\PCAWIN
     DEL  PCAWIN.PTR
      

   This will delete the PCAWIN.PTR file.
3. Type:

     WIN
     

   to restart Windows.
4. Run PC Access for Windows.
   • Note: PC Access will detect that the PC Access executable directory does not contain a PCAWIN.PTR file. PC Access will create a new PCAWIN.PTR file based on your Windows default printer.
   • Note: this procedure assumes you have specified a default printer in Windows. If you have not specified a default printer in Windows, follow the procedure here.