GPF in Module PCAWIN.EXE at 0054:XXXX

Quick Contents

Introduction

If PC Access for Windows displays the following error messages:

PCAWIN caused a General Protection Fault in Module PCAWIN.EXE at 0054:XXXX

To correct the General Protection Fault (GPF), see: Correcting the GPF.

Correcting the GPF

• Note: in the following instructions, you will delete the PCAWIN.PBK file. This file stores your settings from the MLS Setup and Phone Book Setup windows. You may want to write down the settings from these windows before you follow these instructions.

1. Open Windows Explorer:
   • Windows 95/98: click Start | Programs | Windows Explorer
   • Windows NT 4.0: click Start | Programs | Windows Explorer
   • Windows ME: click Start | Programs | Accessories | Windows Explorer
   • Windows 2000: click Start | Programs | Accessories | Windows Explorer
   • Windows XP: click Start | Programs or All Programs | Accessories | Windows Explorer
2. In Windows Explorer go to the PCAWIN folder. If you installed PC Access for Windows into a different folder, substitute that folder's name for PCAWIN in these instructions.
3. Delete the PCAWIN.PBK file in the PCAWIN folder.
   • Note: if you do not see the PCAWIN.PBK file in your PCAWIN folder, follow these instructions:
     • Windows 98/98SE: in Windows Explorer click View | Folder Options. From the Folder Options window, click the View tab. In the Advanced Settings group uncheck: [ ] Hide extensions for known file types.
     • Windows Me, Windows 2000, or Windows XP: in Windows Explorer click Tools | Folder Options. From the Folder Options window, click the View tab. In the Advanced Settings group uncheck: [ ] Hide extensions for known file types.
4. Click Start | Programs | PC Access for Windows | PC Access for Windows.
5. From the PC Access for Windows Main Menu window, click Setup Menu | Advanced | MLS Setup. Complete the fields on the MLS Setup window to connect to your MLS.
6. Click Call MLS to connect to your MLS.

• Note: After you connect to your MLS, you may want to back up your PC Access configuration files (this includes the PCAWIN.PBK file). To back up your configuration files, click Start | Programs | PC Access for Windows | Back Up PCAWin Setup. In the future, if you experience any errors in the Phone Book file (such as this GPF error) you can restore the PCAWIN.PBK file from Disk 1. For more information, see: How to Restore Setup Files from Disk 1.

Related Information

• Advanced Setup window
• MLS Setup window
• Phone Book Setup window
• PC Access executable directory
• Back Up PC Access for Windows Setup Files Window

If you need further assistance, please complete the PC Access for Windows Problem Report Form.

Last modification date: Monday, June 9, 2003 12:50:07