Phone Book File Version Mismatch

Quick Contents

Introduction

If either one of the following conditions are true:

• you are using PC Access 4.30, and you reinstalled an earlier Build of PC Access to a computer that you previously updated to 4.30.158.
• you are using PC Access 4.20, and you reinstalled an earlier Build of PC Access to a computer that you previously updated to 4.30.134.

Phonebook File Version Mismatch!

Your phonebook is version 20b and this program can only read up to version 20a.

Phonebook file not loaded!

To correct the above error, see: How to Correct the Phone Book File Mismatch Error.

How to Correct the Phone Book File Mismatch Error

PC Access 4.30 Users

1. Exit PC Access for Windows.
2. Re-install the PC Access 4.30.158 update.
   • Note: When you re-install the PC Access 4.30.158 update, the update process automatically updates your Phone Book File.
   • Note: If you no longer have the Build 158 update, use the Update Wizard to download the Build 158 update.

PC Access 4.20 Users

1. Exit PC Access for Windows.
2. Re-install the PC Access 4.20.134 update.
   • Note: When you re-install the PC Access 4.20.134 update, the update process automatically updates your Phone Book File.
   • Note: If you no longer have the Build 134 update, use the Update Wizard to download the Build 134 update.

Related Information

• Phone Book Setup window
• Updating PC Access
• How to Determine your PC Access Version and Build Number

If you need further assistance, please complete the PC Access for Windows Problem Report Form.