User Authorization Error 8001-0009-000D

Quick Contents

Introduction

The User Authorization 8001-0009-000D error occurs when:

1. You previously installed a PC Access for Windows Demo Version on your computer.
2. Then you installed a "real" version of PC Access for Windows over the existing Demo version.

• Fatal Error: 8001-0009-000D
  Internal Error!
  

If you receive one of the following error messages:

• Fatal Error: 8001-0009-0003
  Invalid User Authorization on Hard Drive!
• Fatal Error: 8001-0009-0000
  Cannot Read User Authorization!

Correcting a User Authorization Error in Windows 95, 98 and/or NT

1. Click Start | Programs | MS-DOS Prompt.
2. In the MS-DOS Prompt window, enter the following commands:

     CD  \PCAWIN
     CD  "AX NF ZZ
     ATTRIB  *.*
     

   After you type in the above commands, a list of files will display on your screen. Look for the file: PCAWDEMO.EKB.
   • Note: If your computer has the PCAWDEMO.EKB file, continue with step 3.
   • If your computer does not have the PCAWDEMO.EKB file, and you experience a User Authorization Error, see: User Authorization Error 8001-0009-0000 or 8001-0009-0003.
3. Type the following commands to remove the PCAWDEMO.EKB file from your hard disk:

     ATTRIB -S -H PCAWDEMO.EKB
     DEL PCAWDEMO.EKB
     

4. Next, you need to remove the PCAWDEMO.EKB file from your PC Access for Windows Disk 1:
5. Insert your PC Access for Windows Disk 1 into your 3.5" diskette drive. Type the following commands:

     A:\
     CD "AX NF ZZ
     ATTRIB *.*
     

   After you type in the above commands, a list of files will display on your screen. Look for the file: PCAWDEMO.EKB.
   • Note: If your PC Access for Windows Disk 1 has the PCAWDEMO.EKB file, continue with step 6.
   • If your PC Access for Windows Disk 1 does not have the PCAWDEMO.EKB file, continue with step 7.
6. Type the following commands to remove the PCAWDEMO.EKB file from your PC Access for Windows Disk 1:

     ATTRIB -S -H PCAWDEMO.EKB
     DEL PCAWDEMO.EKB
     

7. Type:

     EXIT
     

   to close the MS-DOS Prompt window and return to Windows.
8. Click Start | Programs | PC Access for Windows | PC Access for Windows.
9. Complete the information on the Register PC Access for Windows window.
10. Use the Setup Assistant to set up PC Access.
    • Note: If the steps above do not correct your User Authorization error, complete the User Authorization Problem Report Form and MFM Technical Support will assist you.

1. From Program Manager, click File | Exit Windows.
2. In the MS-DOS Prompt window, enter the following commands:

     CD  \PCAWIN
     CD  "AX NF ZZ
     ATTRIB  *.*
     

   After you type in the above commands, a list of files will display on your screen. Look for the file: PCAWDEMO.EKB.
   • Note: If your computer has the PCAWDEMO.EKB file, continue with step 3.
   • If your computer does not have the PCAWDEMO.EKB file, and you experience a User Authorization Error, see: User Authorization Error 8001-0009-0000 or 8001-0009-0003.
3. Type the following commands to remove the PCAWDEMO.EKB file from your hard disk:

     ATTRIB -S -H PCAWDEMO.EKB
     DEL PCAWDEMO.EKB
     

4. Next, you need to remove the PCAWDEMO.EKB file from your PC Access for Windows Disk 1:
5. Insert your PC Access for Windows Disk 1 into your 3.5" diskette drive. Type the following commands:

     A:\
     CD "AX NF ZZ
     ATTRIB *.*
     

   After you type in the above commands, a list of files will display on your screen. Look for the file: PCAWDEMO.EKB.
   • Note: If your PC Access for Windows Disk 1 has the PCAWDEMO.EKB file, continue with step 6.
   • If your PC Access for Windows Disk 1 does not have the PCAWDEMO.EKB file, continue with step 7.
6. Type the following commands to remove the PCAWDEMO.EKB file from your PC Access for Windows Disk 1:

     ATTRIB -S -H PCAWDEMO.EKB
     DEL PCAWDEMO.EKB
     

7. Type:

     EXIT
     

   to close the MS-DOS Prompt window and return to Windows.
8. Click Start | Programs | PC Access for Windows | PC Access for Windows.
9. Complete the information on the Register PC Access for Windows window.
10. Use the Setup Assistant to set up PC Access.
    • Note: If the steps above do not correct your User Authorization error, complete the User Authorization Problem Report Form and MFM Technical Support will assist you.