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How to Restore your User Authorization

Quick Contents


Introduction

When you install the PC Access for Windows user authorization the User Authorization Manager automatically backs up the user authorization to the A:\EKB_BKUP directory on Disk 1. This allows you to restore your user authorization file if you lost the copy you previously installed on your hard disk. You can lose the copy on your hard disk by replacing or formatting your hard disk. By restoring your original user authorization, you do not need to use an additional install count or request a user authorization reset from MFM Technical Support.

In addition, if you backed up your PC Access setup files, you can use the User Authorization Manager to restore your original user authorization

However, If you upgraded your computer's system board, CPU, and/or BIOS, you cannot restore your user authorization. Instead, you need to use an install count or request a user authorization from MFM Technical Support. For more information, see: Correcting a User Authorization Error.

  • Note: You can only restore your user authorization if your copy of PC Access uses the machine tie method of user authorization. For more information on the machine tie method, see: User Authorization: Machine Tie Method
  • Note: If you use PC Access version 4.10.107 (Build 107) and your serial number falls between the range of 410300134 - 410303250, the User Auth Manager will not restore your user authorization. The User Auth Manager in the above range of serial numbers had a problem that prevented the User Auth Manager from backing up your user authorization.

To restore your user authorization, see: How to Restore your User Authorization.


How to Restore your User Authorization

  1. Insert your PC Access Disk 1 into your diskette drive.
  2. Click Start | Programs | PC Access for Windows | User Auth Manager.
  3. In the User Authorization Manager window, click Install.
  4. If the User Authorization Manager displays the Installing Configuration Files prompt, click OK to install the PC Access configuration files.
  5. Click OK on the Installing PC Access 4.30 User Authorization prompt.
    • The User Auth Manager will detect any previously installed User Authorizations. If it does not detect any backup copies of user authorization files you installed previously, see: Correcting a User Authorization Error. If the User Auth Manager detects a previously installed User Authorization, you will see a window with the following message:
    • I have detected some previously installed User Authorizations that are backed up on this Disk #1.

      Would you like to see if any of them were created on this PC? Click "No" if you know this is the first time you're installing on this PC.

  6. Click Yes to reload your User Authorization.

For additional information see: PC Access for Windows License Restriction


Related Information


If you need further assistance, please complete the User Authorization Problem Report Form.


Troubleshooting Guide Links

[Troubleshooting Home] [Installing PC Access] [User Authorization] [Setting up PC Access] [E-mail and Internet Problems] [Running PC Access] [Calling the MLS] [Logging in to the MLS] [Communicating with the MLS] [Printing] [Third-party Software Problems] [Miscellaneous]


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Last modification date: Wednesday, May 7, 2003 10:54:01

 

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