User Authorization Error 1001-0022-1000 and 1000-0001-0001

Quick Contents

Introduction

The User Authorization 1001-0022-1000 and 1000-0001-0001 errors can occur in PC Access versions 4.10, 4.20, and 4.30.

• Note: If you need to determine what version of PC Access you are using see: How to Determine your PC Access Version and Build Number.

The User Authorization 1001-0022-1000 error can occur when:

• You restored or copied a PC Access License File (PCAWIN.LIC) from one version of PC Access to a computer using another version of PC Access.

Windows 95 or 98 users:
• Click Start | Programs | MS-DOS Prompt.
Windows NT 4.0 users:
• Click Start | Programs | Command Prompt.
1. Insert your PC Access Disk 1 into your diskette drive.
2. In the MS-DOS window type the following commands:
   • Note: The commands below assume:
   • Your PC Access executable directory is C:\PCAWIN
   • Your 3.5" diskette drive is A:\

      CD \PCAWIN
      DEL PCAWIN.LIC
      DEL PCAW410.EKB
      DEL A:\PCAWIN.LIC
      

   The following files may not exist on your computer or your PC Access Disk 1. If your computer responds with File not found after you typed one of the commands below, try typing the command again. If your computer continues to respond with File not found, continue with the next file.

      CD \PCAWIN
      DEL PCAWIN.LI!
      DEL A:\PCAWIN.LI!
      DEL A:\BACKUP\PCAWIN.LIC
      DEL A:\BACKUP\PCAWIN.LI!
      EXIT
      

3. Click Start | Programs | PC Access for Windows | User Auth Manager.
4. In the User Authorization Manager window, click Install.
5. Make sure your PC Access Disk 1 is in your diskette drive. Click OK to continue.
6. The User Auth Manager will detect any previously installed User Authorizations. The User Auth Manager will display the following message:

   I have detected some previously installed User Authorizations that are backed up on this Disk #1.

   Would you like to see if any of them were created on this PC? Click "No" if you know this is the first time you're installing on this PC.

7. Click Yes to restore your User Authorization.
   • Note: This will restore the User Authorization from the EKB_BKUP directory on Disk 1 to the PC Access executable directory on your hard drive.
8. Click Yes to run PC Access for Windows.
9. Complete the information on the Register PC Access for Windows window. When you finish, click OK. Follow the instructions on your screen to back up your registration information.
10. From the PC Access Main Menu, click Exit.
11. Click Start | Programs | PC Access for Windows | Back Up PCAWin Setup.
12. On the Back Up PCAWin Setup Files window, click Back Up.
    • Note: PC Access saves the setup files to the BACKUP directory on Disk 1.

Windows 95 or 98 users:
• Click Start | Programs | MS-DOS Prompt.
Windows NT 4.0 users:
• Click Start | Programs | Command Prompt.
1. Insert your PC Access Disk 1 into your diskette drive.
2. In the MS-DOS window type the following commands:
   • Note: The commands below assume:
   • Your PC Access executable directory is C:\PCAWIN
   • Your 3.5" diskette drive is A:\

      CD \PCAWIN
      DEL PCAWIN.LIC
      DEL PCAW430.EKB
      DEL A:\PCAWIN.LIC
      

   The following files may not exist on your computer or your PC Access Disk 1 . If your computer responds with File not found after you typed one of the commands below, try typing the command again. If your computer continues to respond with File not found, continue with the next file.

      CD \PCAWIN
      DEL PCAWIN.LI!
      DEL A:\PCAWIN.LI!
      DEL A:\BACKUP\PCAWIN.LIC
      DEL A:\BACKUP\PCAWIN.LI!
      EXIT
      

3. Click Start | Programs | PC Access for Windows | User Auth Manager.
4. In the User Authorization Manager window, click Install.
5. Make sure your PC Access Disk 1 is in your diskette drive. Click OK to continue.
6. The User Auth Manager may display the following message:

   The PC Access configuration file are already installed. Do you want to re-install the original configuration files?

   Click Yes to re-install the original configuration files. Click No to install only the User Authorization.

   click No.
7. The User Auth Manager will detect any previously installed User Authorizations. The User Auth Manager will display the following message:

   I have detected some previously installed User Authorizations that are backed up on this Disk #1.

   Would you like to see if any of them were created on this PC? Click "No" if you know this is the first time you're installing on this PC.

8. Click Yes to restore your User Authorization.
   • Note: This will restore the User Authorization from the EKB_BKUP directory on Disk 1 to the PC Access executable directory on your hard drive.
9. Click Yes to run PC Access for Windows.
10. Complete the information on the Register PC Access for Windows window. When you finish, click OK. Follow the instructions on your screen to back up your registration information.
11. From the PC Access Main Menu, click Exit.
12. Click Start | Programs | PC Access for Windows | Back Up PCAWin Setup.
13. On the Back Up PCAWin Setup Files window, click Back Up.
    • Note: PC Access saves the setup files to the BACKUP directory on Disk 1.